Shipping & Delivery Policy
Last Updated: August 2026
At Diora Living, we aim to deliver your furniture safely and conveniently to your doorstep. We offer free nationwide shipping across India on eligible orders.
1. Shipping Coverage
We currently provide delivery across India.
Shipping Charges: Free nationwide shipping.
There are no additional standard shipping charges for deliveries within our serviceable locations.
2. Delivery Timeline
Orders are generally delivered within 7–30 days from the date of order confirmation.
Delivery timelines may vary depending on:
– Product availability
– Product size and specifications
– Customization requirements
– Delivery location
– Transportation and logistics conditions
– Unexpected circumstances beyond our reasonable control
For customized or made-to-order furniture, the delivery timeline may be different. Our team will communicate the expected timeline at the time of order confirmation.
3. Delays & Exceptional Circumstances
While we make every reasonable effort to deliver orders within the stated timeframe, in certain emergency or exceptional circumstances, delivery may take longer than 30 days.
Such circumstances may include natural disasters, severe weather, transportation disruptions, strikes, government restrictions, unforeseen logistics issues, or other events beyond our reasonable control.
If there is a significant delay, our team will communicate the updated expected delivery timeline to the customer.
4. Order Confirmation & Tracking
Once your order is confirmed, our team may contact you to verify the order and delivery details.
Where tracking information is available, it may be shared with you through your registered contact details.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information at the time of placing an order.
Diora Living will not be responsible for delays or failed delivery caused by incorrect or incomplete address or contact information provided by the customer.
6. Furniture Delivery
Furniture products may be large or bulky. Customers should ensure that the delivery location has suitable access for the product, including adequate entrances, corridors, lifts, stairways and other relevant access points.
Where installation or assembly is applicable to a particular product, the details will be communicated separately.
7. Delivery Inspection
Customers are encouraged to inspect the package and product condition at the time of delivery.
If you notice visible damage or any issue with the product upon delivery, please contact Diora Living as soon as possible with photographs and relevant order details.
8. Contact Us
For questions regarding shipping or delivery, please contact us through the Contact Us section of our website or using the contact details provided on our website.
Diora Living reserves the right to update this Shipping & Delivery Policy from time to time.